I entered the wrong shipping address for my order! How can I change this?
How much does shipping cost?
How do you ship your orders?
How long before my order ships?
Where is my order?
I'm outside of the United States. Can I still order?
Can I receive my order at a P.O. Box?
I was able to place my order/exchange, but I received an email saying one (or more) of the item(s) are out of stock. What does this mean and when will I get my order?
What are your return and exchange policies?
How do I start a return?
When should I expect to receive my refund/store credit?
How can I return a gift?
My order is defective, damaged, or incorrect. What should I do?
Why isn't my discount code working?
Can I use multiple discount codes?
Product and Website Questions
Is there a warranty on my purchase?
What size am I?
When will you offer more sizes?
What if my size is Out of Stock?
Do you have a military discount?
How should I wash and dry my Ten Thousand gear?
Do you sell gift cards?
What materials do you use?
Where are your products manufactured?
Are there pockets on the Foundation/Interval/Session shorts?