I was able to place my order/exchange, but I received an email saying one (or more) of the item(s) are out of stock. What does this mean and when will I get my order?

Sometimes, due to high demand and inventory discrepancies, products can appear as “in stock” at our store, but we actually do not have any currently in the warehouse at the moment the order was processed through our system. Please contact us at support@tenthousand.cc.

How did we do?

Can I receive my order at a P.O. Box?

What are your return and exchange policies?

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