How do I start a return?

Please visit https://tenthousand.loopreturns.com to initiate a return or exchange and create your prepaid shipping label to send back your gear. With your order number and shipping address, you can request a return for a refund or an exchange for a different size, color, or style.

If you have any questions about the returns process, please contact us at support@tenthousand.cc.

 

Note: All Canadian sales are final sale. No returns or exchanges will be accepted.

How did we do?

What are your return and exchange policies?

When should I expect to receive my refund/store credit?

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