Please visit https://tenthousand.loopreturns.com to initiate a return or exchange and create your prepaid shipping label to send back your gear. With your order number and shipping address, you can request a return for a refund or an exchange for a different size, color, or style.
If you have any questions about the returns process, please contact us at firstname.lastname@example.org.
Note: All Canadian sales are final sale. No returns or exchanges will be accepted.