TEN THOUSAND Help Center home page
Submit a request
Sign in
  1. TEN THOUSAND
  2. COVID-19 Shipping Information
  3. COVID-19 FAQ

COVID-19 FAQ

As of now, our fulfillment centers have been working hard to meet our 1-2 business day standard, but customers may experience delays due to various issues affecting UPS and USPS deliveries.

  • COVID-19 FAQ - How will I know if my order is affected?
  • COVID-19 FAQ - Are there any delays to APO, DPO, or FPO addresses?
  • COVID-19 FAQ - Will I be charged before my order has shipped?
  • COVID-19 FAQ - Can I adjust the delivery address on my order?
  • COVID-19 FAQ - Can I still submit returns and exchanges?
TEN THOUSAND