What are your return and exchange policies?

Return, Exchange and Refund Policy

Returns:

Items may be returned within 30 days of purchase if they are unwashed and unworn.
To initiate a return, please visit our return portal here
Returns not submitted through our return portal and those that do not use the return shipping label provided will see a delay in processing.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Refunds are issued for returned items that meet our return criteria and are approved by our team.
Our customer service team reviews lost package claims on a case-by-case basis and lost packages are not eligible for a refund.

Exchanges:

To initiate an exchange, please visit our return portal
Unwashed and unworn items may be exchanged within 30 days of purchase.
Once your exchange is received and inspected, we will ship out the new item(s) promptly.
Exchanges not submitted through our return portal and those that do not use the exchange shipping label provided will see a delay in processing.

Abuse of Return or Exchange Policy:

We reserve the right to refuse returns or exchanges that do not meet our criteria or that are suspected to be abusive.
Abuse of our return or exchange policy, including but not limited to excessive returns or exchanges, may result in the revocation of utilizing return or exchange privileges.

International Returns and Exchanges:

At this time, we can only process returns or exchanges within the US and Canada.
Customers outside of the US and Canada are responsible for covering the shipping costs associated with returning items.

For any questions or concerns regarding our return, exchange, and refund policy, please contact our customer service team.

Note: Please visit Canada website for orders placed there.

NOTE: PRODUCTS MARKED DOWN ON-SITE PRIOR TO CHECKOUT OR MARKED AS 'FINAL SALE' AT TIME OF PURCHASE ARE NOT ELIGIBLE TO BE RETURNED, NOR EXCHANGED.

What is your return, exchange and refund policies?Updated 23 days ago

Returns:

Items may be returned within 30 days of purchase if they are unwashed and unworn.

To initiate a return, please visit our return portal here

Returns not submitted through our return portal and those that do not use the return shipping label provided will see a delay in processing.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Refunds are issued for returned items that meet our return criteria and are approved by our team.

Our customer service team reviews lost package claims on a case-by-case basis and lost packages are not eligible for a refund.

Exchanges:

To initiate an exchange, please visit our return portal

Unwashed and unworn items may be exchanged within 30 days of purchase.

Once your exchange is received and inspected, we will ship out the new item(s) promptly.

Exchanges not submitted through our return portal and those that do not use the exchange shipping label provided will see a delay in processing.

Abuse of Return or Exchange Policy:

We reserve the right to refuse returns or exchanges that do not meet our criteria or that are suspected to be abusive.

Abuse of our return or exchange policy, including but not limited to excessive returns or exchanges, may result in the revocation of utilizing return or exchange privileges.

International Returns and Exchanges:

At this time, we can only process returns or exchanges within the US and Canada.

Customers outside of the US and Canada are responsible for covering the shipping costs associated with returning items.