Where can I find my tracking information?Updated 5 months ago
You can locate tracking details directly in your account.
Sign in to your profile for more information.
Each order will include specific details about its status:
- Order placement confirmation
- Estimated arrival time of the order
- Delivery status update
- Access to tracking information
- Return/Exchange information
Select the order you want information about.
Then, click on "Track Shipment" - this will direct you to your confirmation page.
On the confirmation page, you'll see the tracking status. If it's in movement, you'll receive a notification. Here's an example:
You can click on the tracking number to be directed to the carrier's tracking link for real-time updates on your package's history.
If there's no status or visible tracking number, you can choose to opt into notifications at this stage:
Carrier Links:
USPS Tracking - USPS Tracking® 9400 1000 0000 0000 0000 00.
UPS Tracking - A UPS tracking number, for domestic packages within the United States, will usually start with "1Z" followed by a 6 character shipper number
DHL Tracking - 12 digits e.g. 9XXXXXXXX (beginning with a 9)