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When should I expect to receive my refund/store credit?Updated 3 months ago

Once we receive your return, It will take 3-5 business days for the funds to reflect in your account, depending on your banking establishment. Store credit will be emailed to you immediately.

If after 5 business days your refund is not reflected in your account please reach out to our customer support.

Tips to make your return and exchange run smoothly and go faster:

  • In order for multiple orders to process correctly, they must be shipped separately with corresponding postage-paid labels.
  • Use the shipping label to mail your package via USPS. Get a receipt from USPS for your records. Our warehouse will process exchanges/refunds after the first scan from USPS.
  • Click here to schedule a free package pickup with USPS:
  • All exchanges are shipped USPS.

**If you are a Canada customer please reach out to us at [email protected]

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